Privacy Policy

Effective Date: 02/24/2026

Crown Jewelry (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or interact with our services.

Business Contact Information

1) Information We Collect

We may collect information you provide directly to us, including:

• Contact information: name, email address, phone number, and mailing address
• Communication content: messages you send via forms, email, phone, or text
• Service details: information related to jewelry appraisal, buying, repair, or watch battery replacement requests
• Transaction-related information: details needed to complete a purchase or sale

We may also collect certain information automatically when you use our website:

• Device and usage data: IP address, browser type, pages visited, time spent, referring pages
• Cookies and similar technologies

2) How We Use Your Information

• Provide, operate, and improve our services
• Respond to inquiries and communicate with you
• Schedule appointments and provide service updates
• Process transactions and provide confirmations
• Maintain business records
• Detect and prevent fraud or security incidents
• Comply with legal requirements

3) Cookies and Analytics

Our website may use cookies or similar technologies to help the site function and to understand how visitors use the site.

• Cookies are small data files stored on your device
• You can control cookies through your browser settings

We may use website analytics tools such as Google Analytics to measure traffic and usage trends.

4) How We Share Your Information

We do not sell your personal information. We may share information only in the following situations:

• Service providers assisting with business operations
• Legal obligations such as court orders or legal requests
• Business protection against fraud or security issues
• Business transfers such as mergers or asset sales

5) Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no internet transmission is completely secure.

6) Data Retention

We keep personal information only as long as necessary to provide services, maintain records, and comply with legal obligations.

7) Your Choices

• Request access or correction of your information
• Request deletion of certain information
• Opt out of promotional communications

To make a request, contact us using the details below.

8) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

9) External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

11) Contact Us